shipping policy
Last updated: Wednesday, July 10, 2025
thank you for shopping with naftillia!
We are committed to getting your order to you quickly and safely. Please review our shipping process below.
1. processing & handling time
All orders are processed and shipped within 1–2 business days (Monday through Friday, excluding U.S. holidays). Orders placed on weekends or holidays will be processed on the next business day.
2. shipping area
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
3. shipping method & carriers
We use trusted U.S. carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery of your orders.
4. shipping rates
We offer free standard shipping on all orders—no minimum required.
5. shipping days
Orders are shipped Monday through Friday during regular business days.
6. estimated delivery time
Delivery within the United States typically takes 3–4 business days from the date of shipping. Actual delivery times may vary based on location or carrier delays.
7. order tracking & confirmation
Once your order is shipped, you’ll receive an email confirmation with a tracking number so you can follow your delivery online.
8. delivery address accuracy
Please ensure your shipping address is accurate and complete when checking out. naftillia is not responsible for delays or delivery issues caused by incorrect information.
9. lost or stolen packages
naftillia is not responsible for packages marked as delivered but reported missing. If your order is missing after being marked as delivered, please contact the shipping carrier directly for assistance.
10. customer support
If you have any questions about shipping, please contact us:
- Email: Support@naftillia.com
- Phone: +1 (775) 980-2199
- Website: naftillia.com
11. changes to this policy
We may update this Shipping Policy from time to time. All changes will be posted here and take effect immediately upon publication.
naftillia is operated by julie anna palmer (individual, not a registered business entity).